Read the Facilitator Manual through page 6

The Inheritance of Hope Story

Learn about the heart behind this community of care.

The Goal of Hope@Home™ Groups ​

The Aims of Groups

Testimonial of Hope@Home™ Groups

Inheritance of Hope Culture Quiz

Read the Facilitator Manual (p. 9-12 & 16-17)

Group Rules

Structure of Groups ​

Facilitator Role

Read the Facilitator Manual (p. 13-17)

Using the Resources

Technology Tips

A Few Highlights:
00:26- How to Start the Zoom Call
01:32- Logging Onto Zoom for the First Time
07:07- Sharing Your Screen for the Resources
09:16- Muting Members
10:22- Hiding Self View
11:54- Taking Attendance
13:06- Zoom Features (Chat Function, Whiteboard, Breakout Groups)

Using the Hope@Home™ App

Download the Hope@Home™ App

Once it’s downloaded on your phone, send a message in the “Want To Join A Group?” message, asking to join whichever group you are shadowing and/or will be a facilitator for!​

FINAL WORD – Safety & Confidentiality

Once the call is started, you will be able to see who enters the waiting room. As the facilitator, you act as the gatekeeper to ensure that everyone who is trying to get on the call is supposed to be doing so. One way to do this is to confirm members are on the Groups Google Doc prior to admitting them. If you are unsure of a member’s registration (perhaps they are listed as iphone7 or their name is not on the Google Doc, you are able to message them in the waiting room to confirm their identity. Otherwise, you can always call the Hope@Home™ Groups Coordinator for questions.

Another note on safety, every group is automatically set to record.

But why do we do this? How can you respond if a member asks?

• For quality assurance purposes. If a certain situation occurs during a group that requires further attention/support/or involvement from leadership, this is a helpful way for us to have documentation and “another set of eyes”.
• To spot check for attendance (when it is forgotten to be taken).
• For training purposes for students/new facilitator

Recordings are confidential and will only be shared with the leadership/training team and are not used for any other purpose. The only people with access to the recordings are Inheritance of Hope staff.

If there is every anything you are unsure about or if there happens to be anything that may be a cause for a concern, please go to the Groups Attendance Google Doc and click the red link at the top to submit a follow-up with the Hope@Home™ Group Team.

Read the Facilitator Manual (p.20-31)

N.O.T.I.C.E.

Reflective Listening

Good Question Asking

Building Relationships over Zoom

Read the Facilitator Manual (p.25-28 & 42)

Boundries & Safety

Red Flags

Save this Resource!

Familiarize yourself with the “Monthly Illuminations” document. Revisit when you need reminders, encouragement, and resources.

Navigating group dynamics can be a challenging thing. It requires emotional intelligence, self awareness, and the ability to notice and vocalize patterns. However, this is a skill that does not often come naturally. It must be learned and developed. So, if you find yourself feeling completely unprepared to step into a group that may have some challenging group dynamics to navigate, let’s walk through some tips together. Allow the following content to empower and equip you to notice potential pitfalls and know how to navigate the group in a healthy way.​

Read the Facilitator Manual (p. 33-41)

Bump, Set, Spike

Cultural & Religious Sensitivity

Save this Resource!

This is a helpful document which reviews different cultural beliefs preparing for and at the time of death.

Grief & Development

Save this Resource!

This is a helpful tool which gives a quick snapshot of how children grieve based off their developmental stage.

Read the Facilitator Manual (p. 43)

Review & Final Encouragement

As you interact with people in groups, you will be able to assess gaps and address needs. YOU are the hands and feet of Jesus, and you are able to recognize when a family would benefit from hearing about and receiving more IoH resources.  Because of that, we want to empower you to make appropriate referrals to other services that Inheritance of Hope offers as you see the need. Listed below are all of the services that you can encourage families to check out for themselves!

Legacy Retreats®

On-site retreats for the family to make memories and receive tools to navigate illness. 

Hope Hub™

Monthly on-site gatherings to experience care and community.

Legacy Video™

Connect with a Legacy Video coach online and to share your story and create a lifelong gift.

You did it!

Once the Hope@Home manager receive the notification that you completed the final assessment quiz, they will reach out to you with the next steps.

As you interact with people in groups, you will be able to assess gaps and address needs. YOU are the hands and feet of Jesus, and you are able to recognize when a family would benefit from hearing about and receiving more IoH resources. Because of that, we want to empower you to make appropriate referrals to other services that Inheritance of Hope offers as you see the need. Make sure to view all of the services that you can encourage families to check out for themselves!​

Group Facilitator Team Page: Landing page filled with all the documents and links you will need. ​

H@H Group Training Manual: Where you will find all of the concepts and details that were covered in these training modules.​

Inspire Hope at Home website: The perfect place to refer people to who are looking for additional support and/or have specific questions about how to best support themselves and their families while navigating terminal illness.​